Before creating your support ticket, please download the latest version from our website,if your problem remains, please raise a ticket using the Add Ticket and provide us blow information:
Operation system version.
Skype version. Please click the ... icon(at the right-top of Skype app) > Help and feedback menu to check the version.
Evaer version(The most recent version is 2.4.10.16 released at Oct, 16 2024, upgrade it Click Here). Please click Evaer menu Help > About to check your Evaer version.
