Troubleshooting

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• How to change the Sample Rate in Windows 7,windows 8, windows 10 ?
  (253200 views)
• Why I got the message "WARNING: Cannot get normal audio data! "
  (180324 views)
• Why I got the message "WARNING: Cannot get normal video data! "
  (157534 views)
• How to fix the video and audio out of sync issue?
  (135007 views)
• How to turn on Windows hardware acceleration?
  (122672 views)
• Why I only hear the voice but no video when I playback the recorded MP4 file?
  (116470 views)
• How to fix the remote video recorded up side down? I have ticked the box correct video upside down images (in addvanced) but still no work.
  (115561 views)
• After recording a Teams video call the evaer program shows i have recored 5 minutes video, but when open the video to play it only shows 4 seconds and the filesize is 300kb, why? how can i see full video?
  (114514 views)
• When recording a Teams call, and listening to it. My voice that goes into Teams is located in the right speaker. The other sounds coming from other participants in Teams are locared in the left speaker. How to fix this? I might also add that I am using the trial right now.
  (110466 views)
• How to fix the "graphics card driver" or "basic VGA driver" issue ?
  (101165 views)