Troubleshooting

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• How to change the Sample Rate in Windows 7,windows 8, windows 10 ?
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• Why I got the message "WARNING: Cannot get normal audio data! "
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• Why I got the message "WARNING: Cannot get normal video data! "
  (156264 views)
• Why there is not prompted after Evaer installation? The Evaer show "Waiting" in the screen.
  (135038 views)
• How to fix the video and audio out of sync issue?
  (132514 views)
• How to turn on Windows hardware acceleration?
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• Why I only hear the voice but no video when I playback the recorded MP4 file?
  (115166 views)
• How to fix the remote video recorded up side down? I have ticked the box correct video upside down images (in addvanced) but still no work.
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• After recording a skype video call the evaer program shows i have recored 5 minutes video, but when open the video to play it only shows 4 seconds and the filesize is 300kb, why? how can i see full video?
  (110484 views)
• When recording a Skype call, and listening to it. My voice that goes into Skype is located in the right speaker. The other sounds coming from other participants in Skype are locared in the left speaker. How to fix this? I might also add that I am using the trial right now.
  (108957 views)